People get frustrated when you don’t pick up the phone. They also get frustrated when the person who picks up the phone can’t help them, or if they have to wait a long time to talk to someone who can. A phone answering service like a virtual receptionist or call center can help reduce wait times and prevent missed calls, but if they can’t help a caller, your customers will feel like they’re just being passed from one person to another—and most people clearly don’t like that experience.
After you state your name, ask the customer for theirs. It’s a natural transition, and it will lead you seamlessly into “Alright, Gary, what can we do for you today?”
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That’s the risk you take when you use an ineffective communication channel. But texting gives you one less thing to worry about.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
You should script out your greetings, rehearse, and find a tone of voice that is reflective of your professionalism and your company’s personality. If applicable, your tone and your message should take into account that certain industries and companies are more conservative than others.
Professionally recorded phone messages and greetings are the perfect way to promote and re-enforce your business brand when customers call the business. They will put a professional touch to any message and enhance your business image. Choose between a male or female voice, recorded in the tone best suited to your business. Ideal for Business Intro Messages at the start of the call, Auto Attendant (IVR) prompts, Voicemail greetings such as one for an After-Hours Service, and On-Hold Messages. Incorporate background music for that extra touch.
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
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Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
Phone prompts are used in all types of telephony applications. Commonly called “Voice Recordings”, these scripted announcements help callers navigate options using their phones. Whether choosing a preferred language, locating support assistance, or utilizing self-service to access account information, phone prompts can be customized in any configuration. Day & Night Greeting Department Options Account Information Store Locator & Directions Foreign language options
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-Hey! Sorry I missed your call. If you’re a telemarketer, then I’m definitely not sorry. If you’re not a telemarketer, then I’ll return your call as soon as possible.
Let’s say you’re a restaurant owner and you want to greet all your suppliers by name when they reach your voicemail. Your suppliers are saved in your phone’s Contact list, so you could write a greeting like: Hi {FirstName} from {Company}, I’m out of the office this week, but please leave me a detailed message and I will return your call as soon as I am back next week.
2. The Simpsons Share a Funny Answering Greeting. If you’re looking for a short and simple message, we suggest turning to Homer Simpson as he tells callers to… leave a message.
This voicemail greeting script is used to communicate information regarding changes to any business activities. It specifies how customers can communicate and do business with you during any transition time.
Under Message Storage, select one of the following options: