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Assign different functions to each keypad number to direct your customers where they need to go when they enter a specific number on their phone. The menu that you set for after hours also applies to the holiday schedule.

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A professional voicemail greeting is essential in many aspects of a business. In sales, it enables you to properly respond to inquiries from prospects and customers or discuss a deal in more detail. When they call, and you can’t answer, you may lose the opportunity for immediate communication and potentially lose a client or customer.
Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/ .

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Let the customer know that they're being served by a real person, and not an impersonal automated system. Ask a question. “How are you doing today?” “How may I direct your call?” “What can I do for you?” Whatever question you ask, it should let your caller know that you care, and are there for them.
Website: https://www.att.com/support/smallbusiness/article/smb-local-long-distance/KM1193153/

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You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.
Turn on the Voicemail Service switch, and select the following options:

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9. Hi Voicemail. Hi Voicemail is a decent app that can let you manage voicemail comfortably on your iOS device. The clean UI and easy-to-use functionality make it very straightforward.

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Professionally recorded phone messages and greetings are the perfect way to promote and re-enforce your business brand when customers call the business. They will put a professional touch to any message and enhance your business image. Choose between a male or female voice, recorded in the tone best suited to your business. Ideal for Business Intro Messages at the start of the call, Auto Attendant (IVR) prompts, Voicemail greetings such as one for an After-Hours Service, and On-Hold Messages. Incorporate background music for that extra touch.

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    No matter the time, no matter your location, our team backs your business communications around the clock with free phone, email, and chat support.

    "We are very happy with the quality of the translations and voice prompts On Air offers. On Air has a great selection of voice talents in all languages and customer service has been excellent which is why we have been using their services for the last 10 years." - Fylakti Baris, Operations, T3 Telecom Software, South Orange, NJ
    Verbal Content – generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.

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    Recording call greetings is really simple as well. You have the opportunity to record the message, play it back, and decide whether or not you want to keep the message you just recorded. This way, you can use as many tries as it takes to make sure that your messages sound professional.

    “Thank you for calling (Brand Name), (tagline). My name is (agent name), may I ask who is calling? (client speaks) How can I help you today, (client name)?”
    File formatting specs are noted in your system manual or can be ascertained from your system provider. If you can provide us with the specific make and model, our producers will be able to determine the format required.

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    A lot of businesses use interactive voice response (IVR) to field incoming calls. Also known as an auto attendant, IVR systems provide callers with a menu of options to request information or complete basic transactions. It’s mostly a self-serve process that a caller navigates via voice or their keypad, but it usually provides a path to speak to a real employee.

    File formatting specs are noted in your system manual or can be ascertained from your system provider. If you can provide us with the specific make and model, our producers will be able to determine the format required.
    That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.

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    Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.

    Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
    I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.

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7. Hello, this is [your name] at [your company]. I’m currently out of the office, but if you leave your name, number, and a brief message, and I’ll return your call as soon as I get back.

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If you’re looking for funny voicemail messages to leave on your answering machine or cell phone, then here are some of the best examples to try. We had a contest to find the most hilarious voicemail messages to make us laugh and thought you might want to try a couple out yourself. Brought to you by Best Answering Service.

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Every missed call represents a missed business opportunity. Maybe that caller was in the market for your services, and they were working through the search results until someone picked up. Or they were checking to see how late you were open or if you had a product in stock.

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The reason being it can either push your prospects away from you or retain them for longer.

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