business phone voicemail greetings examples
business phone voicemail greetings
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Note: For the purpose of the survey, Twilio defined “messaging” as SMS (text messaging) and communications sent through messaging apps like Facebook Messenger, WhatsApp, and Snapchat. While that’s not “texting” per se, businesses often manage these channels together through a business texting solution with a universal inbox.

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The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
6. Vacation Voicemail Greetings. Hey, this is [your name] at [X company]. I am actually on a break at the moment, on the other side of the world! Please direct all phone calls to [alternate contact name] at [phone number] and emails to [X email address]. .

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18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
Record and play the message while the caller is waiting to be connected. An excellent way to professionally introduce your business to the callers and set it apart from the competitors.

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6. Update your greeting as your business changes (for example, if you started to get more sales related calls instead of customer service). Or with the seasonal change such as holidays or as you went through a reorganization in the company. Examples are:
It’s imperative for any business owner and/or entrepreneur to have a professional, snappy and appropriate voicemail greeting for their business. Automated greetings will only help current customers stay in touch with you and you will create a great first impression on potential clients.

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You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.

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5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.

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    Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'

    Hi, you have reached …. Please leave your name, phone number and a message and if we like it we will return your call.
    When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.

  • how to create a good voicemail greeting

    A is for academics, B is for beer. One of those reasons is why we’re not here. So leave a message.

    Standard greeting with your name: "At the tone, please record your message to [name]."
    Here are a few sample voice mail greetings to get you started: Standard Voice Mail Greetings. Normal Greeting (Without pager notification) "This is (name) of (company). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I …

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    Invite the caller to leave a detailed message. If there is certain information you need, make sure to include that information here.

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    Well scripted and produced professional phone prompts provide efficient navigation, valuable information, and answer frequently asked questions, freeing your staff to assist callers and grow your business.

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    Recording call greetings is really simple as well. You have the opportunity to record the message, play it back, and decide whether or not you want to keep the message you just recorded. This way, you can use as many tries as it takes to make sure that your messages sound professional.

    View or edit the Time Zone from the Time Zone drop-down. 6
    In the side panel, under After Hours Auto Attendant click Menu. Edit a Greeting for After Hours Auto Attendant

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33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.

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Prospects want to feel confident that they have contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too blunt.

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