I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
For decades, businesses have been teaching consumers that when they want to get service over the phone, calling is the best way to do it. We display phone numbers online, in phone books, on ads, and in numerous other mediums.
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The way the salon and spa makes a client feel can make a more important impression than the results of a new cut and color or a rejuvenating facial. How a guest is greeted on the phone, welcomed when they walk in the door, and eased through check out is an integral part of the service and plays and important part in whether or not the guest chooses to return.
That’s the risk you take when you use an ineffective communication channel. But texting gives you one less thing to worry about.
It’s highly applicable for businesses that want to add a personal touch without having to record individualized greetings. It’s also great for people who want to address their friends and family more uniquely and warmly.
Unfortunately, sometimes things get too busy in the salon for it to be possible to have a staff member only on reception duty. As a result, you rely on a salon voicemail greeting to do the job. But is it doing the job?
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
Voicemail Greetings 101. The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations. Personal Business Voicemail Greetings. Hello!
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
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You can assign a business hours schedule created previously, or create your own business hours schedule for the auto attendant.
Staff at Centre Salon and Spa in Westminister, Colorado, pride themselves on being on time, but on the rare occasion when a stylist is running behind the front desk staff intervenes before the guest starts to fret, say Owners James Pacifico and Cathy Schafer: “We apologize for the wait time, thank them for their patience and give them a Service Recovery Card which can be used for a complimentary service on their next visit.”
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3. Checking Voicemail on the Internet Visit XFINITY Connect online if you are an XFINITY customer and sign in with your User ID and password.
32. Hi, you’ve reached [your name] at [your company]. I’m away from my desk. Please leave your name, number and a message, and I will get right back to you.