Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Your phone greetings should reflect your company’s personality. As with any other business material, the best practice is to maintain a consistent voice. Make sure that the greetings in place follow the same brand guidelines as your marketing and sales materials.
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This is the message that your customers hear when they call after business hours. Greetings often have a short welcome message and list the menu options. The menu that you set for after hours also applies to the holiday schedule.
More than 100 professional voice over artists available to record your phone greetings, prompts and messages on hold.
18. “Happy holidays! [I’m, the team at X company is] away until [date], however, we’ll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful [day, week].”
People don’t have to wait on hold to send a text. They don’t have to explain their situation multiple times to four different representatives. They just send the text, then go do something else while waiting for a reply. Interacting with your business doesn’t require someone to take a break from work or try to talk over screaming kids. It takes seconds to send, and it’s easy to follow up asynchronously.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
“Good morning and thank you for calling Orange Theory Fitness, this is Julia speaking. How can I help you reach your fitness goals today?”
9. Verizon Visual Voicemail. This application has a minimalistic design and strictly defined functionality. When using Verizon Visual Voicemail, you get only voice mail and nothing extra.
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
4. HulloMail Smart Voicemail. HulloMail is among the best visual voicemail app for android 2018 offering advanced voicemail services with its simple and easy-to-use interface.
Feel free to add a personal touch to make your voicemail greetings fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
Solution: Make it easier for callers to reach a real person. For example, if you have multiple phone lines, Spectrum Business Voice offers you the option of setting up an auto-attendant that answers your business phone and provides callers with a menu of options—such as particular employees or departments. This way, callers are more likely to reach the people who can help them. A hunt group is another voicemail feature: If one employee does not answer their phone, it redirects calls to another phone line in your business and can keep trying all the lines you have. It will only direct calls to voicemail if no one answers their line.
"Awesome job, your team are rock stars. Music and voices work well together, has nice flow/transition. Thank you for your service, Dave. "