A lot of businesses use interactive voice response (IVR) to field incoming calls. Also known as an auto attendant, IVR systems provide callers with a menu of options to request information or complete basic transactions. It’s mostly a self-serve process that a caller navigates via voice or their keypad, but it usually provides a path to speak to a real employee.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
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For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13
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(855) 976-7457Surveys indicate only 33% of respondents listen to voicemails left by business contacts—these people are leaving a lot of opportunity on the table, and you’d be surprised at the impact that simply staying on top of voicemail can have on your business. Take time to listen to messages, call back if necessary, use your cell phone if you’re
IVR means Interactive Voice Response and IVR system delivers all PBX phone system features without hardware.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
Using a business number helps you to stick to your work schedule. 3. You can have a professional voicemail. With MeloTel’s Voicemail to your Email feature, you enjoy the wonders of having your voicemails sent directly to your email inbox as mp3 files. That way, you can listen to your messages on any device you wish.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me …
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Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
2. The Simpsons Share a Funny Answering Greeting. If you’re looking for a short and simple message, we suggest turning to Homer Simpson as he tells callers to… leave a message.
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6. “Thanks for calling [company name]. You must be calling as you’ve heard about our new [new product, deal, offer here]. We are pretty excited about it, too. Leave us your name, number and the best time to call and we’ll follow up and answer any inquiries you may have. We’re looking forward to speaking with you and updating you on what’s new with [company name]. Have a great day!” Briefly let your callers know about any promotions, updates, or launches you’re having. You might even unknowingly answer their question!Professional voicemail greetings for your business cell phone number
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.