Whether you need phones for opening a new office, supporting employees working from home, or it’s time to update your business phone system, we have done all of the research and tested over 25 small business phone systems to prepare the list of our best Top 5 most recommended business telephone systems. The manufacturer must be reliable, with a proven history and warranty support. Be the most affordable for a small business to purchase and maintain. Be future proof — compatible with standard analog landline telephone service or VoIP cloud phone service. Provides feature to transfer calls to a cell phone, a smartphone app, and supports mobile and home office employees. Must have the essentials: automated attendant call tree menus, voicemail to email, intercom, call forward, transfer, and music on hold.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
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Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.
In these cases, the agent should always say their name towards the middle or end of the greeting. It reminds the caller that they’re dealing with a real person, and it feels just a little more personal. This can be an important step for rapport building, leading the way to small talk that can make a client feel seen and appreciated. It’s a tiny detail, but it can be an impactful one.
8. Morgan Freeman Shares His Voice for Voicemail Greetings. Morgan Freeman is known for his voice so much that he was asked to play the voice and image of God in Bruce Almighty.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
You may discover you’re unable to sync your voicemail with other important tools you use for your business.
Or, from any phone, call your business phone number, and then press * to skip the voicemail greeting. Enter your mailbox PIN. For mailbox settings, press 4. For greetings, press 3. Do one of the following, and then follow the prompts: To record a personal greeting, press 1. To record an extended absence greeting, press 2.
You might also consider giving them the option to skip your voicemail message completely by pressing another key (again, check with IT). You also want to make callers aware what you will return their call, instead of telling them that you will try to return their call--and let them know when you are likely to do it, if possible. If necessary, provide additional or emergency information in your voicemail greetings. My dentist, for example, lists his cell phone number for emergencies.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business. Thank you for calling GreenLeaf Logistics. No one is available to answer your call right now. Our business hours are Monday through Friday, 9 am to 7 pm. Please leave your name and phone number so that someone from our Customer Success Team can follow up with you. For more information, please visit www.greenleaflogistics.com. 3. Department Wide Voicemail Greeting
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
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The longer it gets, the more likely your potential client will hang up because they are annoyed.