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How to Make a Great Company Phone Greeting Business Phone Customer Experience Customer Service Small Business Small Business Blog Small Business Technology Small Business Tips virtual receptionist May 14, 2019 / 4 min read

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It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in. .

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Years ago, curbside pickup was a peculiar over-the-top service that only large businesses like Walmart could afford to provide. It requires organizations to dedicate resources to coordinating pickups, which can interfere with other tasks and services.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.

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The size of your business doesn’t matter as much as its reputation. One small way you can build trust between you and your customers is with a toll-free number. It shows that you’re reliable, and it helps people remember your number more easily. Support your marketing and strengthen your brand with a toll-free vanity number.
You might be if you don’t have your auto-attendant and after-hours business voicemail greetings set up properly to handle calls that come in from customers when your business is closed. Most businesses have their phone system configured to automatically play a recording if you try to call their office when they’re closed.

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1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.

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    Examples of Professional Voicemail Greetings. Below are some examples of professional voicemail greetings: Thank you for calling! You have reached the office of [name], [position]. I am currently unavailable to take this call. If this is an emergency, please call my answering service at [number], which is available 24/7.

    “Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
    “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.” “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.” “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.” “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”

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    Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.

    Get a first class custom voiceover message for voice mail, on-hold announcements, after-hours greetings and more—utilizing professional voiceover talent with years of commercial broadcast and telephone recording experience.
    Salesmate is a truly intelligent sales CRM helps sales reps be more productive, increases their sales and engage deeply with their customers. Salesmate helps businesses close more deals faster. With Salesmate, it got easier for businesses manage their pipeline, save time at all stages of the sales cycle and win new customers without breaking their back on busywork. Powered by Create your own unique website with customizable templates. Get Started

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    People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.

    Voicemail greeting sample scripts voicemail messages complete your professional image. whether you are using your cell phone as a mobile office or desire a unified sound for all of your employees, voicemail greetings recorded by a professional voice over …
    Here are 15 business voicemail greetings to keep your clients and boost your credibility: You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you. You've reached [your name] at [your company]. I'm sorry, but I'm temporarily unavailable.

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    Get a free demo and see how easy it is to start effectively tracking your phone calls. Blog Call Recording Cost-per-call Google Analytics Uncategorized Voice Recording

    Hi, you have reached Angela, Senior Recruitment Specialist. If you are calling to inquire about the status of your application, you can access that information by logging into your account on our online portal, where you applied. Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. For additional information on our recruitment process and what you can expect, please review the FAQ page on our website. If you need immediate assistance, please call back and dial extension 6 for the Human Resources receptionist, or you can leave a message, and I will return your call. Thank you.
    Business voicemail greetings can be critical for giving a good level of credibility. By using one of our ready-made messages, you can save yourself time and impress potential customers.

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voicemail date/time. When retrieving voicemail from the phone (not email or web page) there is no date/time given for when the voicemail was received.

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Read on for 3 quick ways to improve your voicemail script. 1. Actually Write a Script! Whether you are a solo therapist recording a voicemail greeting, or you have a whole office and need a system message, don't just wing it! Take the time to actually write out a script. Read it aloud to colleagues to make sure it says what you need it to say.

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“Thank you for calling (Brand Name), (tagline). My name is (agent name), may I ask who is calling? (client speaks) How can I help you today, (client name)?”

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Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.

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