More than 100 professional voice over artists available to record your phone greetings, prompts and messages on hold.
1. Answer your phone with a "Hello" if you don’t know who it is. Phone calls from numbers you don’t know could be a variety of people: friends, neighbors, family members, or acquaintances. To keep it neutral, answer your phone with a simple “hello?” if you aren’t sure who is calling. This gives the caller a chance to identify who they are right away. Keep your tone light and neutral as you answer the phone.
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Call 800-201-4099. A representative will ask you a series of questions to verify your identity, and then will reset your PIN for you.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
Voicemail will be sent to your email instantly along with the caller ID, time and date.
1. Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
11. Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.
11. “Hello, you’ve reached [X company]. We can’t take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours.”
Record a personalized greeting, up to 3 minutes long. A common template you can follow is: "You've reached [name]. We can't get to the phone right now, but if you leave a message, we'll call you back."
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Promote your business to the callers while they're on hold. Inform them of your range of products and services, their benefits and how they can help them. Or just re-enforce your branding with some pleasant background music.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.