37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
Here are 10 examples of customer service greetings you can use or adapt to your own style. Customer Service Rep greeting a customer on the telephone. 1. “ … Search for: Recent Posts Is Money Network Customer Service Automated Scrum Master Role In Customer Service Xo Vision Customer Service Phone Number Mn Warehouse Deals Customer Service Number Walmart Customer Service San Jose Ca Safety First Customer Service Job Description Amazon Customer Service Voice Of Associate Customer Care Customer Service Policy Starbucks Ct New York Customer Service Group Santander Bk Credit Card Customer Service
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Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
You may hang up after leaving your message or press the [key] for other options. Thank you for your call.
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
When no answer—This option forwards incoming calls to voicemail after a specified number of rings.
Hi, thank you for calling me. I apologize for not answering the phone at the moment. Please leave your name, number and message, and I will call …
Alerts you with a special tone when someone else is calling you while you are already on the phone.
Polite greetings when picking up the phone make the whole call go much easier, even if you're only responsible for handing the phone over to someone else. To greet people on the phone, use formal introductions when you are at work or keep it casual when talking to your friends to have phone calls that start off on the right foot.
Create professional phone greetings for specific events and holidays to keep customers excited and connected with your business. Provide holiday promotions or advertisements to build customer loyalty, or simply let the caller know your business is closed in observance of a holiday.
To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).
Sometimes, you need to step away from work and live a little! This is perfectly okay, but make sure you leave a well-recorded voicemail greeting to keep your customers happy and content. Read these two examples of professional vacation greetings.
If you’re going to ask someone to wait to listen to your automated navigation system, it’s a good call to let them know they’ve reached the right place and to add a little bit of branding and personality to your call. This is the next step of getting the call on the right track.
Choose words and expressions that complement your business, brand and industry. As an example, a construction company would use words and expressions that convey high quality and solid workmanship; while a florist would use sensory descriptions that arouse smell and beauty.
Any Unavailable Numbers—Forwards calls from unavailable numbers.
10. “Hey, this is [your name]. Thanks for reaching out. I’m busy at the moment, but if you leave your name, number, and message, I’ll return your call.
Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.