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The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
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Years ago, eVoice surveyed consumers about whether or not they listened to their voicemail, and 67 percent of the respondents said they do not listen to messages that come from business contacts. They recognize the number and even have it saved in their phone, but they ignore the voicemail.
If you are going to make your business voicemail greeting humorous in some way, it should be tasteful and aligned to your service or brand. It should not get in the way of giving customers enough information when they call.
Any Unavailable Numbers—Forwards calls from unavailable numbers.
Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
Once you have your message, you need to actually record it. The exact process varies depending on whether you’re using a cell phone or office phone, but here’s the basic process: Press the voicemail button, or press and hold 1 on most cell phones. Enter your password. Record your message. Listen to the message you just recorded. Follow the prompts to save your message. Following Up on Voicemail Messages
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
Professional Phone Greetings can be used for any company type and industry, from automotive and financial to real estate. $50 for each additional 75 words thereafter $50 for the first 75 words and $25 for every 75 words thereafter
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
If you choose to do this, make sure you develop a discipline. If you say you return calls within 2 hours, it needs to be 2 hours. Delivering on what you promise is what’s going to make your customer service stand out when it comes to busy times and people reaching your voicemail.
Hi! John’s answering machine is broken. This is his refrigerator. Please speak very slowly, and I’ll stick your message to myself with one of these magnets.
-Hi, this is ______. I’m sorry I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.