27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
Call Routing Business Hours Call Analytics Call Masking Call Recording Customer Data Inbuilt CRM Team Management Lead Qualification Concurrent Ringing IVR Two way SMS Lead Notifications Interested in:Outgoing callsLead DistributionLead QualificationClick to CallCall BackNot sure By Numa - Dec 4,2020
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Promote your business to the callers while they're on hold. Inform them of your range of products and services, their benefits and how they can help them. Or just re-enforce your branding with some pleasant background music.
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
Thank you for calling the XYZ corporation. Please listen carefully to the following menu options, as our menu has recently changed. For new customers, press 1. For existing customers placing a new order, press 2. For product support, press 3. For accounts receivable, press 4. For accounts payable, press 5. To hear contact information and directions to our main facility, press 6. To dial by name, press 7. Press 0 if you wish to reach an operator.
4. Google Voice. You might already use a Gmail account for your business email, so why not get a free business phone number too! You can use the Google Voice app to make free phone calls and texts on the following devices
Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide. Missed call and message notifications
"On Air once again delivered in a short time-frame and also ensured that all recordings are of immaculate quality. Many thanks and appreciation to them for their effort! I am very happy with the outcome – nice to work with On Air!" - Roline Malan, Learning & Development Advisor, MNP, Calgary, AB
42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
Whether you run your business from your cell phone or own several companies, sometimes it is necessary to have multiple call greetings for when your clients reach your phone or your answering machine. However, setting that up can be difficult without sophisticated recording equipment and technical know-how.
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
Work Phone — Cell Phone — Home Phone. If you have a voice mail system in the U.S. or Canada that you can call into to record a voice greeting — which is almost every phone — then you can easily upload your professional voice greeting using our Do-It-Yourself call attendant!