Customize your phone sysytem with personalized audio for your outgoing voicemail message, auto attendant menu and menu options.
If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
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While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind. For more tips and scripts on professional phone and voicemail greetings, here are some additional blogs:
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3. Stammer-Filled Voicemail Greeting from Jimmy Stewart. Jimmy Stewart, born James Maitland Stewart, has a voice that is unmistakable and 100% unique to him.
Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
Is there an average wait of five minutes, but a live chat option online that may be more convenient for them? It’s ok to mention that, too. Anything that will allow you to best serve your customers should be mentioned upfront, because it gets them where they need to go as quickly as possible, which leads to happier customers in the end.
With Panasonic, it’s your choice to have your phone services hosted in the cloud or installed to traditional landline phone lines in your closet — whatever makes the best financial sense for your organization right now. Because of its exceptional DECT cordless handheld telephone capabilities, this system is also ideal for installations where mobility is essential such as retail, manufacturing, and warehouses.
After you state your name, ask the customer for theirs. It’s a natural transition, and it will lead you seamlessly into “Alright, Gary, what can we do for you today?”
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
At Lavish Color Salon in Cleveland, Ohio, Owners Tracey and Anthony Cirino customize how the front desk answer the phones each month. For example, here's what they used in February for Valentine's: "Love is in the hair at Lavish Color Salon, this is Megan, how may I assist you?"
Assign a Voicemail box for every user and group on your planReceive notifications through email and phoneRecord custom messages to address your callersPlans and Pricing
Hello! This is 1-800-PRESLEY — Yes! 1-800-PRESLEY! They say the King died 10 years ago, but we know he’s still out there somewhere. So . . . leave your name and number and tell us where *YOU* saw Elvis!
11. Hello, you’ve reached [your name]’s cell phone. I can’t take your call at the moment, but if you leave a brief message, I’ll get back to you as quickly as possible.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.