A professional voicemail greeting is essential in many aspects of a business. In sales, it enables you to properly respond to inquiries from prospects and customers or discuss a deal in more detail. When they call, and you can’t answer, you may lose the opportunity for immediate communication and potentially lose a client or customer.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
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-Now I lay me down to sleep; Leave a message at the beep. If I should die before I wake, remember to erase the tape.
8. We could be in, we could be out. You could leave us a message and later find out.
Customers will eventually need help from your business. If your customer service team is unavailable for calls, you can use the customer service voicemail recordings below.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
Each number can handle 2 simultaneous calls at the same time. You can purchase additional voice channel at $15/channel. 1 voice channel is equivalent to 1 voice call.
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Your voicemail greetings give you an excellent opportunity to give your brand a personality and provide you with opportunities to make callers aware of special promotions or new products. The trick, of course, is to get your message across in a clear, concise, and professional manner.
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
19. Hi, you’ve reached [employee name]’s voicemail box. [Employee first name] no longer works for [company name]. Please call our main line at [phone number] and we’ll be happy to connect you with a current team member who can help.
6. Update your greeting as your business changes (for example, if you started to get more sales related calls instead of customer service). Or with the seasonal change such as holidays or as you went through a reorganization in the company. Examples are:
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.
2. Professional voicemail greetings for your business cell phone number. It’s a good practice for each of your team members to have their own personal business phone numbers.
To provide as much helpful insight to businesses as possible, we've compiled the top must-have information that should be included in your office's temporary voicemail greeting. 1. Your voicemail should be timely and relevant to the situation at hand. 2. Indicate if you’re working remotely or changing office hours temporarily. 3. Set clear, reasonable expectations for your callers about when they should expect to hear back from someone. 4. State clearly what types of matters are urgent and give examples of issues that are not. This way, patients and callers can have a good understanding of what to expect about call-backs and reduce unnecessary follow-up calls. 5. If you have made disruptions to existing appointments, you should note this, as well as how you plan to reach people to reschedule.
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.