If you’re out of the office, a voicemail greeting will essentially act as the first line of communication between you and clients or potential clients. So of course, this could be a great opportunity to add a hint of personality, while of course still remaining as professional as possible. That doesn’t mean you can’t have some fun with it!
9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
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Create recordings as long or as short as you need. Total recording time can vary, but on average, 75 words equals about 30 seconds.
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
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When asked to press a number, pause on the phone/mic icon and click a number under the DIAL PAD tab.
For Calls From, select Any Number or Selected Numbers with at least one option from the following:
Set up voicemail online The online voicemail Setup Wizard walks you through every step of setting up your voicemail. For more info about voicemail, check out the AT&T Phone for Business Voicemail (PDF, 6.28MB). Log in to myAT&T.If you don’t have a myAT&T account, register to establish your Member ID and password. From the Account Overview Page
This voicemail greeting lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you will get back to them when you receive their message.
To maintain a seamless voice mail experience, follow instructions in the voice mail reminders and the direct mail letter. (Note: You will need to renew and document existing voice mail messages.)
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Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
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While a short recording may not seem like a place to win new business, the professionalism, courtesy, and clearness that you convey in your greeting will leave a favorable impression in a customer's mind. For more tips and scripts on professional phone and voicemail greetings, here are some additional blogs:
A Message On Hold program (MOH) plays to callers waiting on hold or in queue. It features recorded announcements (paragraphs) and music that plays in a continuous loop. All other project types, such as voice prompts for telephony, website audio, voice mail greetings and others, are considered “Voice Productions”. While these projects can feature music in addition to voices, they are delivered as separate files and do not play in a loop.
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