Of course, your phone rang because someone wanted to get in touch. They got your voicemail because you were busy or just not there. If you section off a block of your day to check voicemails, let the caller know so they can expect a time for you to return their call. People will leave more details if they know someone will check it later.
Here’s a sample voicemail greeting script: “Hello, you’ve reached [name] at [company]. I’m unable to come to the phone right now. Leave your …
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Recording voicemail greetings for your business or personal life requires a separate list of priorities, because they are being used for two distinct purposes and will be heard by two very different types of callers. I have a friend with two cell phones - one for work, and one for personal calls - and if you call both lines, you would never know it's the same person. While the message on his personal line might not be ideal, he took the time to record a professional voicemail message for his business phone, which makes it stand out.
Professional voicemail greetings for individual departments can be used to create a consistent tone and voice for the business across all departments. Prevent caller hang-up by providing them with the assistance or call back they need.
Professional voicemail greetings should be welcoming and friendly, but not too informal.
If the company greeting is any good, it will typically be “Thank you for calling.”
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
Website: https://www.verizon.com/about/sites/default/files/documents/terms/vm_ug_midatlantic_v1r1_o.pdf
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Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
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“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
When busy—This option forwards calls to voicemail when the user is already on a call.
This is the perfect voicemail greeting example for a department’s secretary to let those callers know that their message will be delivered when you get back.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
Your voicemail greeting should be clear, succinct and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information about your service or product.