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The second you’re on the opposite end of an automated voice directory, what’s the first thing that you typically hear?
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“Greetings, this is Science Officer Spock. Currently there are no lifeforms available to take your call but at the pre-arranged audio signal, please feel free to leave any verbal communication you feel is necessary. Live long and prosper.”
Below are 7 reasons why voicemail is good for your business. 1. Most clients actually prefer leaving voicemail messages. Although there are a few clients who think voicemail is used by employees to avoid calls, most clients prefer leaving voicemail messages over verbal or written messages to receptionists/secretaries for confidential reasons. Using voicemail in your business is therefore bound to increase client feedback .
This is my first time setting up my auto-attendant / phone tree and I’m not sure what to do. Can you help determine what we’ll need?
If your company is using a cloud-based VoIP service like Nextiva, Ring Central or 8x8, let me know when you send your script so I can create the correct audio file to use.
In the side panel, toggle Enable Auto Attendant to off to disable the auto attendant. 4 Edit Auto Attendant General Settings
Assign an existing schedule—Select a previously created schedule from the drop-down menu.
Here’s another funny one for those times you really want to lighten the business mood:
Check the Enable extension dialing without requiring a menu item check box to allow callers to directly dial an extension at any time.
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
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Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
You have reached the , Strategic Air Command Nuclear Missile Storage Facility. We are unable to come to the phone right now. At the tone, please leave your name, number and target or list of targets and we’ll launch as soon as we can. And have a nice day.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
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When guests call at the Aveda Institutes in Denver, Provo or Tucson—all owned by Dale Lemonds—they are greeted by the same sunny greeting: “It’s a great day at Aveda, how can I make you smile today?