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Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
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1. Checking Your Voicemail on a Cell Phone Access your digital voice mailbox through your smartphone's touch screen. On an iOS phone, tap on the Phone application and then look for a square in the bottom right hand corner of the screen that reads Voicemail.
1. Make sure to use positive and anti-cliche wording; write your message in your own words and unique to your company. Here are a few examples:
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
Let the customer know that they're being served by a real person, and not an impersonal automated system. Ask a question. “How are you doing today?” “How may I direct your call?” “What can I do for you?” Whatever question you ask, it should let your caller know that you care, and are there for them.
Website: https://www.evoice.com/support/phone-system/auto-attendant/greetings/create-edit-an-auto-attendant-business-greeting
If you’re out of the office, a voicemail greeting will essentially act as the first line of communication between you and clients or potential clients. So of course, this could be a great opportunity to add a hint of personality, while of course still remaining as professional as possible. That doesn’t mean you can’t have some fun with it!
To set up your voicemail, press *98, *68, or #55 (varies by location) from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.
2. Google Voice. Google Voice is a top-notch voicemail app. It lets you send free SMS messages to US phones and make international calls at low rates. You can get transcribed voicemail.
When the phone line is busy or the line is not answered, the call will be redirected to the number you specify, voicemail or a do-not-disturb announcement.
Assign different functions to each keypad number. These settings direct your customers where they need to go when they enter a specific number on their phone.
You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
With Santa fast approaching and Summer vacations just around the corner, it’s time to start thinking about and planning your office break messages.
You can choose a voice that is best-suited for your business and can deliver a warm and professional greeting. Your callers don’t want to hear a cold and indifferent machine voice.
The actor, Jason Alexander, recently customized this answering greeting for a big fan, Kat Dennings. After learning of the famous actresses use of his 90’s greeting from Seinfeld on her voicemail, Jason recorded one for her on The Late Late Show with James Corden. Watch the full segment on Youtube here.
The trend toward remote work has been greatly expedited in response to the COVID-19 pandemic. More companies than ever have made the move to remote work in a very short time period, and leaders in the VoIP industry have responded with remote work packages and tools to help companies make a large pivot with quick turn-around and minimal disruption. Our new guide scopes out the size of the mobile VoIP market through 2024, demonstrates the COVID-19 impact on VoIP and business communications, explains the key VoIP trends developing in the next few years, and highlights the VoIP industry leaders in remote communications. more