The SALON TODAY editorial team has been gathering what we felt were some inspired salon greetings and salutations and thought we’d share:
>Check out these great Christmas voice mail message ideas from the folks at Smart on Hold
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Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
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As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
The actor, Jason Alexander, recently customized this answering greeting for a big fan, Kat Dennings. After learning of the famous actresses use of his 90’s greeting from Seinfeld on her voicemail, Jason recorded one for her on The Late Late Show with James Corden. Watch the full segment on Youtube here.
Typically, a good business voicemail greeting should comprise the following elements: A warm greeting. Your name, the name of your company and department name. Make an apology for being unable to take the call. Ask the caller to leave a message.
- Hi, you have reached (company name). Sorry, we cannot answer your call at this moment. Please leave a message after the beep and we will return your call as soon as possible.
Good professional voicemail greeting examples. A business named Lorem Ipsum, which sells widgets, wants to leave a brief message that confirms for the listener that they have called the right business. The message would also prompt the caller to provide information needed to return the call, and throws in a nice quick promotional note.
Website: https://www.mitel.com/en-ca/document-center/business-phone-systems/mivoice-connect/voicemail
Hi, thank you for calling me. I apologize for not answering the phone at the moment. Please leave your name, number and message, and I will call …
If you are recording a voicemail message for business, be sure you include your name and your company's name, so people know who they are calling and were they are reaching them. If you do not include the business name, they may think they have mistakenly called you at your personal number. You will also want to make sure to give callers the option to speak to someone who is currently available, an operator or other representative, by pressing a certain key (check with IT personnel to see what this might be).
Pick a language/accent that's right for your business, then select your voice to get started!
Rehearse or write down your message before recording it. Remember that old saying “practice makes perfect?” It’s certainly true when it comes to creating an electronic greeting. The more you’ve rehearsed, the easier the message will be to restate. If you don’t have time to practice, writing down the greeting before recording it – and then reading it aloud from the paper – may help you stay focused on the correct wording.
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Website: https://www.att.com/ecms/dam/att/smb/help/pdf/ATTPhoneforBusinessVoicemailUserGuide3.6.2020.pdf