Hello, you have reached the law firm of X. At this moment, I’m busy attending the case of another client, but I will definitely get back to you the moment I am free. Please, leave your details, including your name, address, situation, and your contact number. For something absolutely urgent, call me on y number.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
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If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
Please leave us a message with your details and we will get back to you when the office resumes.
“Thanks for calling us here at Sweet Cheeks Boutique! Who may I have the pleasure of speaking to and what can I do for you today?”
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The actor, Jason Alexander, recently customized this answering greeting for a big fan, Kat Dennings. After learning of the famous actresses use of his 90’s greeting from Seinfeld on her voicemail, Jason recorded one for her on The Late Late Show with James Corden. Watch the full segment on Youtube here.
Whether you need a few prompts in English or multilingual prompts for an elaborate multilingual IVR system, Holdcom has the experience to help your organization make a sound impression.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
Variety is also important. Try to change your voicemail greeting at least once a month. 12 times a year, make time to change your voicemail greetings. A small investment of your time can pay big dividends for you.
3. Hello, this is [your name]. I’m sorry I’ve missed your call. If you leave your name, number, and reason for calling, I’ll get back to you as promptly as possible.
6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.
Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
“Hello, it’s me. I was wondering if after all these years you’d leave a message at the beep. Hello, can you hear me? I’m in California dreaming about the message that you’ll leave. Hello from Ellen.”
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.