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For Calls To, select a number or alternative number from the drop-down so that calls are forwarded when a call is received to this number in your organization that you define. 13
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Expanding on the simple approach above, let the caller know who they've reached. This will not only eliminate people leaving voicemails by mistake, but it will reassure the caller that they have called the number they intended.
From the customer view in https://admin.webex.com go to Users and select the user that you want to enable voicemail for.
When you need to tell a client about a scheduling change, provide a quote, or send a billing reminder, you want to be confident that they’re going to get your message. If your email gets buried in their inbox or they miss your call, they’re not going to blame themselves when they show up in the wrong place at the wrong time or have different expectations for your service. They’re going to blame your business.
For Forward To, select at least one option from Default Phone Number or add a Different Phone Number. 11
(This is why so many businesses use Numa to automate repetitive interactions—so every customer gets served.)
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Thank you for calling BusinessCo. Unfortunately, all our Business Representatives are currently attending to other enquiries. Your call is important to us, so please leave your name, phone number and a short message and we will return your call by the end of the business day. Thank you.
5. Be Brief. The best after hours greetings are brief, direct, and punctual. Do not waste the customer's time and give them a reason to hang up by adding in unnecessary details.
This voicemail greeting script is used to communicate information regarding changes to any business activities. It specifies how customers can communicate and do business with you during any transition time.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Voicemail is usually included in Price for Life bundles. To change your service or features, contact us.
Your voicemail greeting should be clear, succinct and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information about your service or product.
Thank you for calling the XYZ corporation. Please listen carefully to the following menu options, as our menu has recently changed. For new customers, press 1. For existing customers placing a new order, press 2. For product support, press 3. For accounts receivable, press 4. For accounts payable, press 5. To hear contact information and directions to our main facility, press 6. To dial by name, press 7. Press 0 if you wish to reach an operator.