After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
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If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
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6.) Hello and welcome to the John Doe AG - Your agency for sample products. Unfortunately, all lines busy at the moment. Please try again later or wait just a moment. Thank you, your John Doe team.
“CBW Productions got its start in a two-bedroom apartment in Cohasset in 1999, and in the early days, most business was in professional voiceover recordings. But after the attacks of 9/11, Verizon hired the firm to permanently record victims’ last messages sent and provide them to survivors.”
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
After JPMorgan Chase said last week it was canceling voice mail for most of its employees, I sent the bank's public relations department an email.
In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
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All of these questions are pertinent to their call, and it’s important that you answer any that is relevant to your specific situation. Make sure not to drag on too long going through all of the info.
Smile. When recording your greeting, smiling will put some enthusiasm in your voice. Your callers will pick up on it and feel more comfortable when leaving you a message.
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Business voicemail greetings are likely to vary by company. Consider these specifics to create a professional voicemail greeting that works for your needs.