“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
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You can record a personal greeting, or you can use one of the pre-recorded CenturyLink greetings. Follow the system prompts to select your greeting:
If you do not want to use your voicemail and would like to turn it off, please contact us to remove the service from your number. At this time, there is no self-service option for turning off voicemail.
4. Follow the prompts. Once your phone connects, simply follow the prompts to set up your voicemail. If for any reason you need to reset your password, just text PASSWORD to 611611∆.
13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are.Voicemail greetings for calls received after business hours
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9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue.
These work voicemail greetings are for the work phone that you and only you use. They’re highly effective because they help you establish a relationship straight from the voicemail. Or they help you share an important update in a simple, straightforward way.
This is it. If you are not satisfied with the custom voicemail greeting, then follow the same steps and do it again.
7. You have customized your personal voicemail greeting. Remove the phone from your ear.
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Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
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If you know your PIN and simply want to change it, dial *98 from your home phone and enter your PIN. Then, from the main menu, do the following: For security options, press 3 To change your PIN, press 1 Enter your new PIN (4-15 digits) To confirm, enter your new PIN again
You may need the password you created when you set up your voice mailbox. You'll only need to enter your password in the Visual Voicemail app once, during the initial setup of the service. To limit unauthorized access to your voicemail, consider locking your phone when you aren't using it.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.