Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.
Rev, our top-rated transcription service, offers an app to facilitate recording incoming and outgoing calls by merging in a Rev recording number on a 3-way call. You access the recordings in the Conversations area of the app.

To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
«The phone rang in Clark Taylor's house at nearly three in the morning. He answered it only after the FIFTH ring. Although nearly ten years had passed since THEIR last meeting, Clark was able to recognize the voice. It belonged to Martin Hall, one of the BRIGHTEST math students he had ever had.