Open the Phone app. Tap the Voicemail tab in the lower right-hand corner of the screen. If Visual Voicemail is not set up on your iPhone, you'll see a button that says, Set Up Now. Tap that button. Enter, then confirm a custom voicemail password. Tap Custom if you want to create your own custom greeting when someone reaches your voicemail box.
I called customer support. They were not able to fix it and made it worse. Now it rings once instead of three times. They put in a service request and said it would be 1-3 days. Now they say 3 to 5 business days. I don't understand how something so simple could be such a major problem. I just wanted them to change the number of rings to at least 7. Disconnected the 1st of the junction boxes at top of door. Phone line rings after doing this so proves problem is in the home. I then ran a new wire pair to the NTE5, problem then came back, even with the pull out isolation port or whatever it’s called. Then wired direct to the back plate if that’s the correct term, phone starts ringing again.

Call recordings are forwarded to you via email and appear in Google Voice's list of voice mail recordings. You can generally tell the difference between voice mail messages and recorded conversations because the latter are probably longer, and say "Transcription not available."
Visual Voicemail makes it simple for you to keep track of the messages you have received.