We’ve heard frightening stories of people who have been hit by huge bills because of annoying marketing calls that went to voicemail, so that's something you really need to avoid, such as this article in the Telegraph.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
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Here are 15 business voicemail greetings to keep your clients and boost your credibility:
Every Saturday, Nasreddin went to the market to buy food and other things. He put them in a big basket, but he was old and weak, so he always paid another man to carry the basket home for him. But one Saturday, while he was walking home in front of the man with the basket, the man ran away with it.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
Open Phone → Make sure you are on Keypad → Press and hold the number 1 for a few seconds. It will call your voicemail; You can check your voicemails here.
The simplest, lowest-tech option—beyond operating a recorder while you blather over the speakerphone—is a cable: the Olympus TP-8 Telephone Pick-up Microphone for under $20. It doesn't digitally capture from your iPhone. Instead, it has a microphone built into the earpiece. Plug the 3.5mm plug on the other end into a recorder. Hold the iPhone up to your ear to talk normally. The TP-8 captures each side of the conversation from what comes out of the iPhone's ear speaker, while you can still hear the conversation.
Wondering how to get an extra phone number to use with your smartphone? Read Burner Accounts 101. And if you're only recording in-person conversations, check out 9 Voice-Recorder Apps That Won't Miss a Second.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
2. After opening Audacity, navigate to Preferences -> Recording, then check “software playthrough.”
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.
dialling 123 from your phone and following the instructions.dialling 07782 333 123 from any other phone and following the instructions.dialling +44 7782 333 123 when you’re abroad and following the instructions.
You have reached the mailbox of the Claims Department. We are sorry that we are unable to take your call at this time, but please leave a detailed message and we will get back to you as soon as possible. We look forward to serving you. Thank you.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
I’m glad visual voicemail is in the works. Can you provide a rough estimate as to how far into the future it may be? Thanks.
Website: https://techcommunity.microsoft.com/t5/skype-for-business-blog/skype-academy-voicemail-transcript/ba-p/58816