If your voicemail is calling like on this screen, your phone is set up correctly. If not, follow the next few steps. 7 Enter the Voicemail number and select Call 9 Call forwarding to your Voicemail is set up
Creating an external or internal voicemail greeting through Work for Desktop for 8x8 Express. Navigating Away From Voicemail or Music-on-hold Settings Will Not Save the Recording Using a Phone Number or Extension for an Account Currently Logged In Doesn't Work Back to top 8x8 Express: How do I set up Sameroom? How to Update an E911 Address in 8x8 Work for Desktop (8x8 Express) Article type How-to Confidence Validated Flag Not Flagged Governance Experience KCS Enabled Yes Visibility Public Tags This page has no tags. © Copyright 2021 8x8 Support Powered by CXone Expert ® Open the Phone app . Press and hold “1” to call your voicemail. Enter your PIN and press “#”. Press “*” for the menu. Press “4” to change settings. Press “1” to change your greeting. Follow the recorded instructions. How do I change my voicemail message? From the Home screen, tap the Phone icon . Tap Voicemail then tap Greeting (upper-left). Greeting is located in the top-left corner of screen. Tap Custom to record a greeting. Enabled when a checkmark is present. Tap Record to begin recording the custom greeting message. Tap Stop to end recording then tap Save. Call *86 (*VM) from the handset or the 10-digit mobile number from another phone. Follow the instructions for choosing the language options then press the # key to confirm the choice. When prompted, enter the 4-7digit password then press the # key. When prompted, say the signature (or name) then press the # key. Open your Android’s Phone app. It usually looks like a phone receiver at the bottom of the home screen. Press and hold the 1 key on the keypad. Tap Add number. Tap Service. Tap My carrier. Tap Setup. Tap Voicemail number. Type your mobile phone number and tap OK.

Alright let me try to clear this problem as much as I can. From the parent carrier, we have a limitation or you can say a requirement that all numbers should have the Voicemail set up. So what we do for those customers who don’t want it, we disable it from our side but again the numbers keep syncing from the parent carrier’s network from time to time (roughly once a quarter). When the numbers get synced, voicemail automatically gets enabled. To some people, this is alright but sometimes it becomes inconvenience for the customers to call us again to disable it.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.