Hi Mary! First of all, I’m so sorry to hear that. What a horrible thing to have happen! It really depends on the manufacturer. There are high quality picture frames and small, less expensive ones that probably don’t have a lot of memory or ways to protect what’s been recorded. I would start with the manufacturer to see if they have any ideas. If they can’t help, try one of the recording suggestions we made in the post to see if they might be able to help. Even some Walgreens and Walmart have recording services, that preserve recordings, so they might also be able to help.
From the My Phone Service page, scroll to My voicemail and select Set up voicemail. Choose your voicemail box type. Select Advanced voicemail (suggested method), and then select Next. Subaccounts voicemail access and phone number assignment. Add name and assign each phone number a name to easily identify who is using the line. Select Continue.

2. Press and hold the number one for approximately two seconds until the phone automatically contacts voicemail.
A few minutes after activating your Visual Voicemail, you will need to restart your phone to enable the feature.