I called customer support. They were not able to fix it and made it worse. Now it rings once instead of three times. They put in a service request and said it would be 1-3 days. Now they say 3 to 5 business days. I don't understand how something so simple could be such a major problem. I just wanted them to change the number of rings to at least 7. Disconnected the 1st of the junction boxes at top of door. Phone line rings after doing this so proves problem is in the home. I then ran a new wire pair to the NTE5, problem then came back, even with the pull out isolation port or whatever it’s called. Then wired direct to the back plate if that’s the correct term, phone starts ringing again.
Whatever situation you’re in, there are times we find it necessary to avoid making certain important calls. Instead, you may prefer leaving a voicemail. However, if you simply call the person’s phone number, they might pick up and not give you the chance to leave a voicemail.

Calls will still technically be delivered to your phone, but your phone will not alert you to the call. This is a handset block and not a network block. You can put a network block on persistent telemarketers, but you need to contact your network provider for that. To view voicemails from blocked calls, go to Voicemail, then scroll all the way to the bottom and tap “Blocked Messages.”
4.) Bem-vindo ao Sr. John Doe. Sr. Doe está ausente de sua mesa no momento. Por favor, deixe uma mensagem que o Sr. Doe possa ligá-lo de volta o mais rápido possível. Muito obrigado pela sua chamada.