14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
For small businesses, there are a variety of voicemail service providers you can use that offer different features. From transcription and voice to text to more convenient features of handling multiple phones through one number, availability varies by service. Shared voicemail and call routing is intended for multiple access and directing calls to one or multiple phones. Mobile apps are also available that allow you to check your messages from your phone. The below infographic outlines the current state and trends of voicemails.
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However, there are a few different “types” of a voicemail that you may be able to have on your device. One is a Visual Voicemail and the other is just a standard voicemail that you had on your landline a few years ago. Visual voicemail lets you physically see and play all of the voicemails, while regular is just done through the following audio prompts to hear your voicemails. Visual Voicemail is only offered throughout certain providers (and some might make you pat extra), so there is no guarantee that you will have it on your device.
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AT&T: If you’re an AT&T customer, you have the option of creating your own basic voicemail. You’ll need to press and hold the 1 key down while you’re on your phone. AT&T will then ask you to set up your greeting via voice prompts.
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
4. If you're asked for a password, type in your password using the keypad. If you haven't created a password before, type your phone number's last four digits.
Did you know that you can turn off Voicemail? Follow this link to find out how to turn off voicemail on iPhone.
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
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You would think there'd be app for that, but Apple doesn't allow third-party apps to access the microphone and the integrated Phone app directly. However, there are tricks within some apps and services to get around that limitation that can make you a mobile wire-tapping master.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner. Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages […]
Here are step-by-step instructions: Open the Phone app. Press and Hold number 1 to call your voicemail service. You will be asked for a PIN if your voicemail is already set up. You can reset it …
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
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