If you require any additional assistance, please feel free to call our office and speak to a member of our dedicated support team on 0845 8739900. Your voicemail is a familiar tool for getting the most out of your calling experience in Teams. To access your voicemail, go to Calls > History and then select Voicemail.
Not all carriers support Visual Voicemail, but most major ones do. Visual Voicemail will work automatically as long as you’ve set up regular voicemail on your iPhone. Tap the Phone app icon to open it.In the bottom toolbar of the Phone app, tap the Voicemail icon.On the voicemail screen, you’ll see a list of all the voicemails people have left you. Tap any voicemail on the list.When you tap a voicemail on the list, it will expand to show a set of controls as well as the iOS transcription of the voicemail. If you want to read the transcription without hearing the voicemail, you can do that right here. Alternately, you can tap the play button to hear the voicemail. Save And Share Voicemails

While this app has the exact same name as the iOS app we listed above, it’s made by a completely different developer. This version includes customizable skins and the ability to record calls or notes as MP3s. Instead of having to tap a button, you can also simply shake your phone to instantly start recording a call. You can also choose to sync your stored calls with Dropbox and select particular contacts whose calls you always want to record (and store).
3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”