If you are recording a voicemail message for business, be sure you include your name and your company's name, so people know who they are calling and were they are reaching them. If you do not include the business name, they may think they have mistakenly called you at your personal number. You will also want to make sure to give callers the option to speak to someone who is currently available, an operator or other representative, by pressing a certain key (check with IT personnel to see what this might be).
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A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products, and services, using an ordinary phone.
Voicemails are recorded on your network as audio files and are downloaded to your phone. They are then played back in the usual way, just through the phone app rather than through the music app. Any voicemails you have are visible in the Voicemail app and should be able to be played back by pressing the play icon. This doesn’t always work, though. Here are some fixes you might try.