On the home screen, expand the App Drawer and tap on the entry named Visual Voice Mail. You’ll be taken through some introductions screens that will showcase some of the capabilities of Visual Voicemail. Tap on Start to configure the service.If you’re a new customer or you haven’t gotten around initializing your voicemail, you will be prompted to do so. But if you followed the first guide, that won’t happen. In any case, after you enter your voicemail password, tap on End Call. After a short waiting period, your Visual Voicemail should now be configured. From the next screen, you can Set your personal greeting or hit Ok to skip this step. To check a voicemail with this service, open the App drawer from your home screen and tap on Visual Voicemail.You’ll see a list with all your voicemails. You can select them All or tap the New tab to only display the ones that you haven’t listen to so far. After you open a voicemail, you can listen to it by tapping the Play icon. To delete a message, tap the trash icon then tap Delete.
Voicemail access and the initial password should have been set by your carrier or service provider when your device was first activated. But keep in mind that some carriers don’t use passwords when it comes to voicemail. If you don’t know if this service is enabled or you forgot the password, you should check in with them first. If you see the contact list opening, tap on the phone dialer icon located in the bottom-right corner.Once you’re in keypad dialer, touch and hold on number 1 key. Now one of two things can happen. One, if you the service is enabled your phone will dial the voicemail number and prompt you to insert or create a new password. You might also be asked to record the greeting message at this stage. And two, in case your carrier didn’t configure this service when your device was first activated, you’ll be prompted with a message to insert your voicemail number. If the first scenario is the case, follow the instructions provided by your carrier to finish setting up your voicemail. In the event that you’re prompted to insert your voicemail number, tap on Add Number. If you don’t know your voicemail number, call your carrier and ask for it or search online for something like “voicemail number + *YourCarrierName* + *YourCountry*”. Now follow the instructions provided by your service provider to finish setting up your voicemail. Note: If you bought a used phone or you recently changed the service provider, chances are you have the wrong voicemail number set up. In cases like this, open up the App drawer and tap on Phone. From there, tap on More and select Settings. Once you’re in Settings, scroll all the way down to Voicemail settings and tap on the entry. This will open a pop-up in which you can change the voicemail number.
