If voice mail options are grayed out, you're using the Skype for Business voice mail service with cloud PSTN. Voice mail options aren't available in Outlook.
The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
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Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box.
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First, turn OFF the WiFi on your phone if it is ON.Go to your phone Settings and open Cellular option.Now tap on the toggle for Cellular Data option.Turning on the Cellular dataTry using your voicemail and see if the problem still exists.Method 3: Setup Your Visual Voicemail
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Enabling Airplane mode will disable cellular, WiFi connections and Bluetooth on your device. Make sure that the Airplane icon is no longer encased in a little orange circle. This means it is enabled and all your connections are disabled.
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Setting up voicemail on an iPhone is pretty easy. These steps are specifically for iOS 14 and above, but they should be nearly identical for people who are still using older operating systems like iOS 12 or iOS 13.
Access to Visual Voicemail does not negate traditional voicemail access. You can still access it by tapping the 1 key on your phone.
Rules are listed in the order applied, so select the rule you want to move up or down in the order and click the arrows.
We recommend including your name and a short message, especially if you use this phone for business purposes.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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When I go to the voicemail icon and click it it automically calls voicemail. I have no other options available.
Leave me a message, and if I don’t call back, it’s you. Hello, you have reached the number you have dialed. Please leave a message after the beep. Hi, this is [ your name ]. I’m sorry, I can’t answer the phone right now. Leave a message, and then wait by your phone until I call you back.
Website: https://www.whistleout.com/CellPhones/Guides/what-is-visual-voicemail-and-do-i-need-it