The insurance agent is quite polite in his approach towards his clients. He is also eager in extending his help to the client.
From the My Phone Service page, scroll to My voicemail and select Set up voicemail. Choose your voicemail box type. Select Advanced voicemail (suggested method), and then select Next. Subaccounts voicemail access and phone number assignment. Add name and assign each phone number a name to easily identify who is using the line. Select Continue.

This information is based on telephone systems maintained by Emergent consult your telecommunication company before making changes. Save and share Visual Voicemail messages on your iPhone
After setting the number on your voicemail, you must also record a personal voicemail greeting. Follow the steps below. Start the Phone app. if you don’t see the numeric keypad, tap “Keypad” at the bottom of the screen. Tap and hold the “1” for about two seconds until the phone automatically calls voicemail. Immediately tap “3” to access voicemail settings. Listen to the options. On most voicemail systems, tap “2” to start the process to record a new greeting. The current personal greeting will play; then tap “2” again to record a new greeting. Say the greeting you want, and tap “#” when you’re done. To save the greeting, tap “1.” The personal voicemail greeting has been set. Hangup the phone. How to setup voicemail using a Visual Voicemail Applications