2. Press the Star or Pound Key. Depending on your carrier, you will likely push one of these two keys next. It's more common to push the star key. When you hear your voicemail start, that's when you should press either the star (*) or the pound (#) key. For AT&T, Sprint, U.S. Cellular, and T-Mobile, press the star (*) key. Verizon, Bell Mobility and Virgin Mobile users should press the pound (#) key. If you are using a different carrier, you can check its website or call customer service to be sure.
To retrieve and listen to voicemail messages, touch the Phone icon on the home screen, then tap the Voicemail symbol at the bottom of the screen. Home Knowledge Base Services How to Set Up and Access Your Voicemail How to Set Up and Access Your Voicemail Created December 8, 2015 Author US Mobile Category Services Comments 46

If resetting your Networks Settings doesn't work, the Apple forums suggest enabling Airplane mode for 30 seconds to return to Visual Voicemail. I have personally experienced the "Call Voicemail" issue every time I have updated to the newest iOS 11 beta and reboot my phone. After two attempts, the Airplane suggestion worked and returned my Voicemail back to normal, where I can read a transcript or listen to an individual voicemail directly from my iPhone. Here's how to quickly enable and disable Airplane mode: Swipe up from the bottom of your display anywhere on the Home screen. Tap the airplane icon. Wait 30 seconds then tap the airplane icon again.
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