I called customer support. They were not able to fix it and made it worse. Now it rings once instead of three times. They put in a service request and said it would be 1-3 days. Now they say 3 to 5 business days. I don't understand how something so simple could be such a major problem. I just wanted them to change the number of rings to at least 7. Disconnected the 1st of the junction boxes at top of door. Phone line rings after doing this so proves problem is in the home. I then ran a new wire pair to the NTE5, problem then came back, even with the pull out isolation port or whatever it’s called. Then wired direct to the back plate if that’s the correct term, phone starts ringing again.
Techjunkie.com One sign that your phone calls are being ignored is how many rings before it goes to voicemail. Generally, the feedback ringtone will go through several cycles before the voicemail message comes up. If upon placing the phone call, it rings only once or twice and goes to voicemail then your calls are probably being declined. 443 is also the number to dial to retrieve voicemails. To switch voicemail off dial 1626. Voicemail deducts one minute from your Goodybag regardless of length of call (assuming you have minutes left) or, if not, costs 8p per call.

Step 2: On the iPhone’s screen, a ‘Set up’ button will be displayed. If you have previously used voicemail on your iPhone, enter your oil password here. If this is the first time you’ve used the site, create a new password and enter it. When you’re finished, click ‘Done.’
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.