Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. It’s important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
You can: Press and hold 1. Dial *86. Dial your Xfinity Mobile phone number. NOTE: If it's your first time calling into voicemail, follow the recorded instructions to create a voicemail PIN. You’ll then record your name and set up a greeting. After completing the setup process, follow the prompts to listen to your messages or change your

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With this method, you don’t need a third-party app. Call the person you want to chat with, then tap the “Add Call” button on your phone’s screen. Dial your own phone number—the one you’re calling from. This will take you to your voicemail. Once your voicemail has started recording, tap the “Merge Calls” button on your screen. Now, you’ll record your phone conversation onto a voicemail message. When you’re done with the call, you can tap the share button to export it to your Mac via Airdrop, to the Voice Memos app, or transfer it via email or text message. The file is recorded as an M4A, so depending on what you want to do with it, you may need to convert it to MP3 before uploading it to other apps.