You don't need an app to record your calls with the 3-way calling described above. There are several paid services that let you call them direct to get the recording going before you pull in the other party. This also means you're not limited to iPhone only—they'll work with an Android phone, or even a landline.
To enable Visual Voicemail, you must create a password by accessing your voicemail and then record a greeting as follows: Access the Telephone app, select the Voicemail tab and tap Configure now. Select a password for your voicemail and tap Done. Confirm your password by re-entering it and tap Done. Select Custom if you wish to save a new greeting or Default if you don’t wish to edit your message. Tap Save.

I called customer support. They were not able to fix it and made it worse. Now it rings once instead of three times. They put in a service request and said it would be 1-3 days. Now they say 3 to 5 business days. I don't understand how something so simple could be such a major problem. I just wanted them to change the number of rings to at least 7. Disconnected the 1st of the junction boxes at top of door. Phone line rings after doing this so proves problem is in the home. I then ran a new wire pair to the NTE5, problem then came back, even with the pull out isolation port or whatever it’s called. Then wired direct to the back plate if that’s the correct term, phone starts ringing again.
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