3. Available Agents Greeting. What callers hear when they are routed to an available agent. Sample Scripts: “Please hold while you are connected to the next available agent.”
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.

I know you’re thinking what does recording an iPhone call have to do with voicemail, but it turns out that a simple trick allows you to use the service to record any phone call, and it works great. Not only will you get the recorded phone call, but you’ll be able to save and share the call recording as an audio file as well.
When you first set up your Android phone, it may ask you to record your greeting for the caller. You can also keep the default greeting stored on the device. But, in future, if you want to customize the Voicemail greeting or want to create a new one, then you may need to delete the old recordings from Android. It may not be necessary depending on the Android device model & version; it’s good to know the process.