10. Once you're happy with your recording, click "Save" on the top right-hand corner.
Keep your message brief. Restrict your voicemail message to 20-30 seconds. There will rarely be an occasion when a voicemail needs to be longer. You don’t want to bore the recipient with …

No you can’t. I just called and asked for it to be turned off completely and was told it is impossible. It’s aggravating to get conflicting information. Obviously either the CS Team member who wrote the previous post, or the employee I just spoke to on the phone, doesn’t know what they’re talking about.
I called customer support. They were not able to fix it and made it worse. Now it rings once instead of three times. They put in a service request and said it would be 1-3 days. Now they say 3 to 5 business days. I don't understand how something so simple could be such a major problem. I just wanted them to change the number of rings to at least 7. Disconnected the 1st of the junction boxes at top of door. Phone line rings after doing this so proves problem is in the home. I then ran a new wire pair to the NTE5, problem then came back, even with the pull out isolation port or whatever it’s called. Then wired direct to the back plate if that’s the correct term, phone starts ringing again.