2. Try calling your voicemail directly. Open Phone → Make sure you are on Keypad → Press and hold the number 1 for a few seconds. It will call your voicemail; You can check your voicemails here.
When you stop recording (either by ending the call or hitting 4 again), the call is saved to your inbox. If you want, you can listen to or download the call from there. You can also listen to calls through the Google Voice app. Just tap the menu button at the top left of the screen, and tap “Recorded.” Then choose which call you want to listen to.

16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
I called customer support. They were not able to fix it and made it worse. Now it rings once instead of three times. They put in a service request and said it would be 1-3 days. Now they say 3 to 5 business days. I don't understand how something so simple could be such a major problem. I just wanted them to change the number of rings to at least 7. Disconnected the 1st of the junction boxes at top of door. Phone line rings after doing this so proves problem is in the home. I then ran a new wire pair to the NTE5, problem then came back, even with the pull out isolation port or whatever it’s called. Then wired direct to the back plate if that’s the correct term, phone starts ringing again.