If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
.
2.) Un momento por favor, en seguida le atenderemos. ¿Ha visitado ya nuestra página web www.johndoe.com? Ahí podrá encontrar información de interés sobre nuestra compañía. También puede enviarnos un correo electrónico a [email protected]. Un momento por favor, en breve le atenderemos.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
3.) This is the mailbox of Mr. John Doe. Please leave a message or call this number again at a later time. Thank you for your understanding.
Take the time to listen to calls, call back if necessary, use your cell phone when you’re out of town, and take care of anything actionable listed in the messages instead of watching your mailbox fill in. This kind of attention to detail can go a long way towards building a good reputation and image for the business. Good luck!
Keep it simple, concise and to the point. Callers won’t need your life story, and won’t want to wait around for a 2-minute greeting to end just so they can leave a message. Don’t hide the details, tell them where you will be, when you will be there, or when you won’t be there, and how to get in touch.
Follow these steps to record your name and greeting, and to select which greeting you want callers to hear.
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
2.) Herzlich willkommen bei der Mustermann GmbH. Leider rufen Sie uns außerhalb unserer Geschäftszeiten an. Persönlich erreichen Sie uns Montags bis Freitags von 8:00 bis 18:00 Uhr, Samstag von 9:00 bis 16:00 Uhr. Gerne können Sie uns eine Nachricht hinterlassen, oder Sie schreiben uns eine Email an: [email protected]. Wir werden uns dann umgehend bei Ihnen melden - Vielen Dank.
home. answering service. virtual receptionist. virtual assistant app. resources. 5 Tips to Create a Professional Voicemail Greeting and What Not To Do
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Type of project (business voicemail, text to speech, voice recognition, help lines, etc);Number of words in the finished/approved text;Number of files;File format preferred (mp3, wav).
The most professional voicemail message should include a formal tone and specific instructions. For example, you may say “Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.”
A name recording is the most basic way to personalize your voicemail box. It inserts your name into the default unavailable greeting: “The person at mailbox [four-digit voicemail box number] is unavailable. Please leave your message after the tone. When done, hang up or press the pound key.” Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 2 to record your name. Default Unavailable Greeting
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
The next level would be the my customized greetings and that is an advanced topic and will not be covered in this document. We may in the future put some information out in a how to document.