When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
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Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations. Voicemail greetings for holidays
Enhance your unified communications solution by incorporating any of our live telephone answering services. For example, if you are unavailable, your Solaxis system will route calls to one of our courteous and professional live answering service agents. Your business voicemail system doesn’t stop with voicemail – it begins with Sound Telecom.
Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
It’s as much a truth with residential phone service as it is with business communications, though those numbers are much lower. Voice over Internet Protocol (VoIP) phone service provider Vonage reported in April that voicemail deposits among its residential customers had dropped by 8 percent since October 2013, and retrieved messages were down 14 percent.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
Record and play the message while the caller is waiting to be connected. An excellent way to professionally introduce your business to the callers and set it apart from the competitors.
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
"People started raising their hands. They started volunteering, 'Please take my voice mail away. It's annoying, it's redundant, I never use it anymore,' " she says.
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
Focus on work, not on complex systems. The Solaxis cloud-based solution is easier to manage: Admins quickly and easily manage users, locations, and devices, from anywhere, with just a few clicks or taps. No need for expensive specialists. User are empowered to control their own settings. Everyone saves time and resources.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.
4.) Все наши сотрудники оказывают помощь другим клиентам. Ваш звонок был зафиксирован и представитель перезвонит вам как можно скорее. Мы благодарим вас за понимание – до свидания.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.