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Thank you for calling ABC Company. We are currently closed for the holiday. Our normal business hours are 8 am to 8 pm, eastern time, Monday through Friday. Your call is very important to us. Please leave your name, phone number, and a brief message regarding your call. We will return your call on our next business day. Thank you.
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Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
3.) Dies ist ein kostenpflichtiger Dienst. Wenn Sie am Apparat bleiben, werden sie mit einem Techniker verbunden, andernfalls legen Sie bitte auf.
7.) Benvenuti all’ufficio legale John Doe. Ci scusiamo, ma al momento non possiamo rispondere personalmente alla vostra chiamata, perché state chiamando durante le nostre vacanze annuali. Non esitate a inviarci una e-mail a: [email protected] – Vi contatteremo al più presto possibile al nostro ritorno. Per casi urgenti, vi preghiamo di contattare i nostri responsabili d’ufficio. Potete trovarli sul nostro sito web: www.lawoffice-johndoe.de. Grazie per la vostra chiamata – Arrivederci.
From the Calling User Portal, click Voicemail. 3 4
6.) Bienvenue chez John Doe. A cause d’une maintenance, nous ne pouvons pas prendre votre appel en ce moment. Nous vous invitons à nous envoyer un email à [email protected]. Nous répondrons dès que possible à votre email. Nous nous excusons pour la restriction temporaire ! Merci de votre compréhension.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
We suggest you create a script beforehand with the text of your message, and then read it while recording. Be sure to record away from background noises or distractions.
Advanced greetings provide additional functionality for power users, but require additional setup. Contact the UBIT Help Center if you are interested in any of these options and require assistance:
a standard greeting as per Option 6, followed by the leave-message tone, and then silence.
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
A voicemail may be the first interaction a new contact has with you. Therefore, you will want to make a great first impression.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
• Circular Hunting: varies the starting point for the hunt group and allows for an even distribution of calls within the group. Calls will be routed to the first idle line starting with the line directly after the line on which the last call was completed. The hunt will then follow the order (sequence) of the lines in the group.
11.) Bem-vindo a John Doe, infelizmente, você nos ligou fora do horário comercial ou não podemos atender a sua chamada no momento. Se você quiser nos deixar uma mensagem, por favor envie um e-mail para [email protected] - Entraremos em contato o mais rápido possível. Para mais informações sobre nós, por favor visite o nosso site www.johndoe.de. Muito obrigado pela sua ligação.
In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.