Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
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In the former, the voicemail message shall be delivered to callers from within your company i.e. for communication exclusively for office employees. In the second case, the voicemail will be received by people calling from outside the company. Hi. You’ve reached Martha Johnson in Human Resource department. Unfortunately, I cannot attend the call now. You can leave your message after the beep. Hello. You’ve reached Martha Johnson in Human Resource department. You can either record your message after the beep or contact my secretary Henry Smith at extension 5556. I shall get back to you soon.
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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Wondering what to say in your business voicemail greetings? Read on to learn how to record a good voicemail that is professional (or funny) to encourage callers to leave a message.
16. “Hi, you’ve reached [company name]. Sorry, you just missed us! We’re open from ([hour] to [hour] [time zone]) Monday through Friday [optional: hour to hour on the weekends]. In the meantime, you can also visit our website [website URL] to reach out via live chat, text, or email [email address]. If you’d like to leave us a message, tell us your name, number, and reason for your call after the beep. We will give you a call back later on today.” Let your caller know your exact office hours so you skip the “phone tag”. They’ll appreciate knowing when to expect a return call. Just keep in mind that the timeframe should be realistic so you live up to customer expectations.Voicemail greetings for holidays
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Let’s be honest, you (hopefully) set up your voicemail when you first got your phone, and it probably hasn’t changed since then. If you’re about to start job-hunting, now is the perfect time to refresh your professional voicemail greeting.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
The size of your business doesn’t matter as much as its reputation. One small way you can build trust between you and your customers is with a toll-free number. It shows that you’re reliable, and it helps people remember your number more easily. Support your marketing and strengthen your brand with a toll-free vanity number.
Take the time to make your voice mail greeting sound perfect. Give callers a positive impression. Then be as responsive as you can be to messages that are left for you. This entry was posted in Business, Sales and Marketing, Technology, Voicemail and tagged business tips, office management by Brian Gabriel. Bookmark the permalink.
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
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Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.