Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
The next key element is giving a short reason or apology for being unable to take the call. Make sure to say something quick and concise like: “We are sorry to miss your call, but we are assisting others or away from our desk.”
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Want some sample business voicemail messages? Below are 21 pre-recorded business voicemail greeting examples to get you started. You’ll find voicemail examples for your business’s main phone number, your direct business line, your after-hours (or non-business hours) voicemail, some holiday-specific greetings, and your customer service line. Even better, all these voicemail greetings are free and you can download the voicemail’s mp3 file!
To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
“Hello, you’ve reached the Marketing Department at [XYZ Company]. All of our team members are currently working with other clients to [insert goal] and are unable to take your call.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.
Website: https://teamsstuff.net/2016/06/27/voicemail-options-sfb-cloudpbx-exchange/
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.
19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?
You are a fantastic answering service. My clients really appreciate your professionalism.
• Circular Hunting: varies the starting point for the hunt group and allows for an even distribution of calls within the group. Calls will be routed to the first idle line starting with the line directly after the line on which the last call was completed. The hunt will then follow the order (sequence) of the lines in the group.
Website: https://grasshopper.com/blog/6-phone-greetings-for-business-that-improve-customer-interaction/
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.