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Website: https://www.wavecoreit.com/blog/exchange/how-to-setup-cucm-10-5-for-exchange-2013-unified-messaging-voicemail/
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Being that I have been at Holdcom for a few months now, I decided it was time to change my cell phone voicemail greeting to something a bit more polished. Keep in mind, I have had the same voicemail message for probably 6 years, just transferring the same greeting every time I would get a new phone. Since I never hear my own voicemail, I never thought about changing it. Little did I know, my voicemail message could easily be working against me, and it took me this long to notice?!
To clear any customers doubts or expectations, make sure to mention on your voicemail when you’ll be available. Don’t say that you will “try” to return their call. Instead, offer them a realistic timeframe in which they can expect their call to be returned, so they know what to expect - whether it will take you 24 hours or a week to get back to them. This will eliminate your customer’s worries about your timeliness and encourage them to wait for your reply instead of heading over to your competitors.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
7. “Hi, you’ve reached [your name] at [your company]. Sorry I missed your call. I’m especially busy today, but if you leave me your name, phone number, and a brief message, I’ll get back to you within the day. Chat soon!” Your callers want to hear from you soon. Calling back within the business day lets them know you’re reliable despite how busy you are.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
Website: https://www.att.com/ecms/dam/att/business/help/pdf/UG_ATT_Phone_for_Business_121217.pdf
On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings. Skype for Business calls your voicemail and guides you to record a personal greeting.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
With that said, we thought it would be a good idea to provide you with a few examples of voicemail greetings. As you read through these, keep in mind that the effectiveness of your voicemail greeting is one-quarter what you say, and three-quarters how you say it.
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