About Us Integrations Technology Partners Partner Programs Contact Us Products Business Phone System SIP Trunking Contact Center Monster SMS Video Meetings Professional Voice Recordings Phones Solutions Enterprise Small Business Residential Pricing Blog About Us Integrations Technology Partners Partner Programs Contact Us Products Business Phone System SIP Trunking Contact Center Monster SMS Video Meetings Professional Voice Recordings Phones Solutions Enterprise Small Business Residential Pricing Blog If you want your business’s first impression to be a positive one, do you do so with your voicemail greeting. You want your greeting to be such that it matches your business’s good image.
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
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That’s why a script is so helpful. Wondering why prospects aren’t leaving messages if you don’t answer right away, or what all of those missed calls are?
A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.
Website: https://www.att.com/ecms/dam/att/business/help/pdf/UG_ATT_Phone_for_Business_121217.pdf
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
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“Hello, you’ve reached the special agent Bond. James Bond. Okay okay, it’s actually [last name]. I’m currently away saving the world on a top-secret mission but I will get back to you as soon as possible. Please leave your name, contact info, number, and availability and I’ll call back as soon as I’m done helping M16. Have a great day. [last name] out!”
34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
Website: https://www.uc.solutions/Skype_for_Business/Voicemail/Microsoft_-_Skype%3A_Setup_Voicemail