If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
General voicemail greetings are usually played when no message has been set. … I can’t answer the phone right now, but if you leave me a message with your …
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15. “Hello, you’ve reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, ‘achieve 40% growth through streamlining HR’] and are unable to take your call. Instead of putting you on hold and taking up your valuable time, please leave your name, company, and phone number and we’ll give you a call back ASAP. Thank you!”
Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
In this blog post, we'll cover how to set up several voicemail greetings: a name recording for your voicemail box, a default greeting, and a temporary (for holidays and vacations) greeting.
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
Voicemail plays an essential role in business operations. It captures all the missed communications from your customers so your employees and departments can respond to them quickly.
I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
20. "Hey there, this is [your name] from [your company]. I'm out of the office until [date]. In the meantime, please direct your inquiries to [coworker's name] at [email address]. They can also be reached at [phone number]. Thank you."
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Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
“Hi, you’ve reached three-time fantasy football champion (insert your name) at (insert your company name). Please leave your name, number, and a fun fact about yourself, and I’ll return your call as soon as possible.”
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.